Have a question?

Great. We are to here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.

Frequently Asked Questions

  • What retail stores can I find The Five Minute Journal / Productivity Planner in?

    FIVE MINUTE JOURNAL Retail Locations

    PRODUCTIVITY PLANNER Retail Locations

  • Do you offer payment plans/financing options?

    Yes! We are happy to offer Afterpay to US residents at this time.


    What is Afterpay?

    Afterpay is a payment service that will allow you to make a purchase instantly and then pay for it in four equal payments made every 2 weeks without any interest. Perfect if you’re waiting for payday! 


    What do I need to apply for Afterpay?

    • - A US credit or debit card
    • - To be 18 years of age or older
    • - US resident address

    How do I use Afterpay?

    Simply shop on www.intelligentchange.com and check out as normal. At checkout, choose the ‘Afterpay’ payment method. You will be directed to the Afterpay website to register and provide payment details.

    If you’ve used Afterpay before, just log in to your Afterpay account and then complete your order. As easy as that!


    Where can I use Afterpay?

    On any purchases made at www.intelligentchange.com


    What if I am an international customer?

    Currently, Afterpay is available to customers with a US billing address only.

    At this time, customers with international billing addresses will not be able to create an Afterpay account or use the service. 


    How does Afterpay payments work?

    With AfterPay, you can complete your purchase right now and pay in four equal installments due every two weeks. For example, if you purchase an item for $40, you pay 4 installments of $10. There is no additional cost to use Installments by Afterpay as long as you pay on time. Afterpay customers have to make their first payment at the time of purchase. 

    If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.

    You can log in to your Afterpay account anytime to view your payment schedule or to make a payment before the next due date.

    All of your payments are interest-free if paid on time, and you will receive your order right away!


    What if I miss a payment or can’t pay an installment?

    An $8 late payment free will be charged if funds are not available at the time the automatic payment is due. An additional $8 fee will be charged if the missed payment is not made within 7 days.

    Late fees will not exceed 25% of the total order. Please see Afterpay Payment Purchase Agreement here for more detailed information: https://www.afterpay.com/purchase-payment-agreement


    Will the delivery of my items be delayed if I use Afterpay?

    No! Your order will be shipped within our standard shipping time frame of 1 business day, just like any order on our website! Click here to shop now.


    I want to learn more about Afterpay.

    To learn more about Afterpay or get in touch with them, you may read the comprehensive FAQs here: https://help.afterpay.com/hc/en-us

    If you still have questions, please reach out to hello@intelligentchange.com. We will be happy to help!

  • Do you have an app for the Five Minute Journal and Productivity Planner? iOS or Android?

    Yes, we have an iOS app and Android app for the Five Minute Journal! You can find the app by clicking here.

    We are also planning to create an app for the Productivity Planner - please stay tuned for updates!

  • Do you offer a discount for bulk orders?

    10+ Journals or Planners? Save 20% Applied automatically at checkout or use code save-20

    40+ Journals or Planners? Save 30% Applied automatically at checkout or use code save-30

    If you are interested in ordering 300+ journals/planners get in touch here.

  • Do you have a return policy?

    We believe in a better tomorrow, a more productive and happier you. We create tools for the lifelong learners and doers because you are changing the world every day. We designed these tools with proven principles of positive psychology and daily accountability.

    This is why we are offering a 6 Month Money Back Guarantee: if you do not feel Intelligent Change products have shaped a better attitude towards productivity and happiness, simply email us at hello@intelligentchange.com so we can organize the return of your full journal or planner and issue a refund. 

    Kindly include your order number, which complete product(s) you are looking to return and the reason. Prepaid return shipping labels for your full journal and/or planner are provided for US orders only by our customer support team which will expedite the return shipping and refund process.

    If you returned any products prior to contacting us, please contact our support to make us aware of the returned items so that we can proceed further with the return or exchange. 

    How do I return my order?

      1. Email us at hello@intelligentchange.com
      2. Include your name and order number
      3. Tell us which product(s) you want to return and the reason 

    Will my shipping costs be refunded?

    The original shipping costs will not be included in your refund. However, for US residents, we will be happy to offer you a prepaid return shipping label for your returned order.