Shipping & Delivery
We ship worldwide!
We are excited to share that Intelligent Change ships worldwide*. We ship from three different warehouses in the USA, the United Kingdom, and the Netherlands. We offer FREE Shipping to U.S. on orders $75-$500.
Orders are processed and shipped in 1-2 business days, likely sooner.
Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow 24-48 hours for the tracking details to update. If you have not received this email, kindly check your spam/trash folders, or email us at email@example.com for further support. Please note that we cannot be held accountable for any shipping delays caused by the carrier.
Should inaccurate or incomplete address information be provided, it may delay processing time by 1-2 business days. All customers are encouraged to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Express (1-2 Business Days)
Standard (2-4 Business Days)
Economy (5-7 Business Days)
Express (1-2 Business Days)
Standard (2-4 Business Days) *Kindly allow up to 10 business days due to the Royal Mail strike
Express (2-3 Business Days)
Standard (3-7 Business Days)
International Express (3-5 Business Days to Cities)
International Standard (5-10 Business Days)
**Please note that specific carriers cannot be selected.
Taxes & Duties
Intelligent Change charges a sales tax for all US orders. These collected taxes are mandated by the local state governments. Intelligent Change in no way benefits from this and directly pays this amount collected to the state.
Orders being shipped to the UK (from our UK warehouse) will have a 20% VAT included in the price. These collected taxes are mandated by UK government. Intelligent Change in no way benefits from this and directly pays this amount collected by the UK government.
With our newest warehouse in the Netherlands, any orders being shipped to a country in the European Union should not incur any added fees for customs and duties at the time of delivery.
Canada, Mexico, Asia & Other International Countries
As your order is shipped DDU (Delivered Duty Unpaid), orders being shipped internationally may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and must be paid to your local carrier or government in order to receive your order. These fees are not collected by Intelligent Change.
How can I change my order?
If you wish to change your order details, i.e. remove/add products to your order, or change your address, please contact firstname.lastname@example.org as soon as possible. As orders begin processing quickly, it is not guaranteed that we will be able to adjust your order, however, we will do our best.
I didn't receive my package
If your tracking information indicates that your order has been delivered, kindly check with your neighbours who may have received the package on your behalf. In addition, please reach out to your local post office for additional information should it have been delivered there instead. If you are not able to locate your order, kindly contact email@example.com for further assistance.
*COUNTRIES WE DO NOT SHIP TO: Afghanistan, Albania, Algeria, Angola, Azerbaijan, Bahrain, Bangladesh, Belarus, Benin, Bermuda, Brazil, Botswana, Bulgaria, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Cook Islands, Democratic Republic of the Congo, Republic of the Congo, Cote d'Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, Egypt, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Guatemala, Guyana, Haiti, Hungary, India, Indonesia, Iran, Iraq, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Micronesia, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Niger, Nigeria, North Korea, Oman, Pakistan, Papua New Guinea, Palau, Paraguay, Palestine, Peru, Philippines, Qatar, Russia, Rwanda, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Somalia, South Africa, South Korea, South Sudan, Solomon Islands, Sri Lanka, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uzbekistan, Vatican City, Vanuatu, Vietnam, Venezuela, Yemen, Zambia, Zimbabwe.