Shipping & Delivery
We ship worldwide!
We are excited to share that Intelligent Change ships worldwide*. We ship from three different warehouses in the USA, the United Kingdom, and the Netherlands. We offer FREE Shipping to U.S. on orders $75-$500, UK orders £55-£500 and EU orders €55-€500.
Processing Time
Orders are processed and shipped in 1-2 business days, likely sooner.
Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow 24-48 hours for the tracking details to update. If you have not received this email, kindly check your spam/trash folders, or email us at hello@intelligentchange.com for further support. Please note that we cannot be held accountable for any shipping delays caused by the carrier.
Should inaccurate or incomplete address information be provided, it may delay processing time by 1-2 business days. All customers are encouraged to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Shipping Time
United States
Express (1-2 Business Days)
Standard (2-4 Business Days)
Economy (5-7 Business Days)
United Kingdom
Express (1-2 Business Days)
Standard (2-4 Business Days)
Europe
Express (2-3 Business Days)
Standard (3-7 Business Days)
International
International Express (3-5 Business Days to Cities)
International Standard (5-10 Business Days)
**Please note that specific carriers cannot be selected.
Taxes & Duties
United States
Intelligent Change charges a sales tax for all US orders. These collected taxes are mandated by the local state governments. Intelligent Change in no way benefits from this and directly pays this amount collected to the state.
United Kingdom
Orders being shipped to the UK (from our UK warehouse) will have a 20% VAT included in the price. These collected taxes are mandated by UK government. Intelligent Change in no way benefits from this and directly pays this amount collected by the UK government.
Europe
With our newest warehouse in the Netherlands, any orders being shipped to a country in the European Union should not incur any added fees for customs and duties at the time of delivery.
Canada, Mexico, Asia & Other International Countries
As your order is shipped DDU (Delivered Duty Unpaid), orders being shipped internationally may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and must be paid to your local carrier or government in order to receive your order. These fees are not collected by Intelligent Change.
How can I change my order?
If you wish to change your order details, i.e. remove/add products to your order, or change your address, please contact hello@intelligentchange.com as soon as possible. As orders begin processing quickly, it is not guaranteed that we will be able to adjust your order, however, we will do our best.
I didn't receive my package
If your tracking information indicates that your order has been delivered, kindly check with your neighbours who may have received the package on your behalf. In addition, please reach out to your local post office for additional information should it have been delivered there instead. If you are not able to locate your order, kindly contact hello@intelligentchange.com for further assistance.
*COUNTRIES SHIPPING IS NOT AVAILABLE TO: Afghanistan, Åland Islands, Albania, Algeria, Angola, Anguilla, Antarctica, Aruba, Azerbaijan, Bahrain, Bangladesh, Belarus, Benin, Bermuda, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Colombia, Comoros, Cook Islands, Cote d'Ivoire, Cuba, Democratic Republic of the Congo, Djibouti, Dominica, Dominican Republic, Egypt, Eritrea, Ethiopia, Falkland Islands, Faroe Islands, French Southern Territories, Gabon, Gambia, Ghana, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Holy See (Vatican City State), India, Indonesia, Iran, Iraq, Isle of Man, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Mayotte, Micronesia, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Oman, Pakistan, Palau, Palestine, Palestine, State of, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Qatar, Republic of Korea (South Korea), Republic of the Congo, Russia, Rwanda, Saint Barthélemy, Saint Helena, Ascension and Tristan da Cunha, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten (Dutch part), Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Sudan, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Syria, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Virgin Islands, U.S., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.