Frequently Asked Questions

• What retail stores can I find The Five Minute Journal / Productivity Planner in?

  FIVE MINUTE JOURNAL Retail Locations

  • NORTH AMERICA: Paper Source, Urban Outfitters, The Paper Store & Indigo/Chapters

  PRODUCTIVITY PLANNER Retail Locations

  • NORTH AMERICA: Paper Source, Anthropologie, Urban Outfitters, The Paper Store & Indigo/Chapters 

• How long does the Productivity Planner last for / what is inside?

  There are 5 daily pages per week, and 23 weeks. A total of 115 daily pages + weekly planning + weekly reviews. It is created for 6 months of planning.

  The planner does not include a calendar, but has weekly planning and weekly review pages. Each daily page also includes room for notes. 

  The Productivity Planner's main purpose is to help you accomplish your most important tasks of the week, not just another to-do list that is neatly organized :) 

• Shipping Times and Tracking

  Via standard shipping: 

  
  

  • USA: 3–5 Business Days
  • Canada: 3–10 Business Days
  • Europe: 2–10 Business Days
  • Australia: 10-25 Business Days
  • World: 10–25 Business Days*

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  *Please note, the following shipping services are available for you however they do not provide tracking information for your parcel: Australia Post Air Mail, Royal Mail International Standard (Countries Outside of EU), Hong Kong Post International Registered Mail.

  Australia Post Air Mail

  Tracking: Please note that if you select Australia Post Air Mail as your preferred shipping method, your confirmation email will not include a tracking link or accompanied tracking information.

  If you are comfortable selecting this shipping method, please note that your tracking number will provide you with the following error message if attempted to track, “Sorry, UHXXXXXXXXXAU is not trackable.” This error message indicates that you have selected an international service that does not include tracking as a standard feature. However, if your order is sent using this service, a signature will be obtained when the item is delivered.

  Australia, New Zealand, Thailand, Singapore, Malaysia, and Dubai orders ship from our Australian warehouse and take 1-2 days to process and an additional 10-25 business days to ship. Delivery timeframes quoted do not include any delays experienced with customs clearance at the border or local carriers. 

  Royal Mail International Standard (Countries Outside of EU)

  Tracking: Please note that if you select Royal Mail International Standard as your preferred shipping method, your confirmation email will not include a tracking link or accompanied tracking information. However, it will include Royal Mail’s estimated delivery date for your order.

  Royal Mail International Standard orders take 1-2 days to process and an additional 10-25 business days to ship. Please note that delivery timeframes quoted do not include any delays experienced with customs clearance at the border or local carriers. 

  Hong Kong Post International Registered Mail

  Tracking: Please note that if you select Hong Kong Post International Registered Mail as your preferred shipping method, your confirmation email will not include a tracking link or accompanied tracking information.

  Hong Kong Post orders take 1-2 days to process and an additional 10-25 business days to ship. Please note that delivery timeframes quoted do not include any delays experienced with customs clearance at the border or local carriers.

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  Please keep in mind the countries to which shipping is unavailable due to high risk of fraud orders and/or lost packages. These countries can be made available upon request (advise us, in writing, that you acknowledge the risk of shipping to these destinations and take full responsibility for lost, damaged or fraudulent orders):

  CI (Cote d'Ivoire)
  CD (Democratic Republic of the Congo)
  CU (Cuba)
  IR (Iran)
  LR (Liberia)
  LB (Lebanon)
  NK (North Korea)
  SY (Sudan)
  BY (Belarus)
  IQ (Iraq)
  ZW (Zimbabwe)
  SY (Syria)
  SA (South Africa) 

• Do you offer a discount for bulk orders?

  10+ Journals or Planners? Save 20% Applied automatically at checkout or use code save-20

  60+ Journals or Planners? Save 30% Applied automatically at checkout or use code save-30

  If you are interested in ordering 300+ journals/planners get in touch here.

• What is the Productivity Planner made of?

  The Productivity Planner cover is made from a textured, vegan-leather composite material. The inner pages are FSC Certified paper.